Everything you need to know about how SunnyVacations.com works, what we collect, and how we protect you.
Welcome to SunnyVacations.com. By accessing or using our website, mobile applications, or any of our services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before proceeding.
⚠️ Important: If you do not agree to these Terms, please do not use our services. Your continued use of SunnyVacations.com constitutes your acceptance of these Terms.
These Terms apply to all visitors, users, and others who access or use our services. By creating an account or completing a booking, you confirm that you are at least 18 years of age and have the legal authority to enter into this agreement.
We may update these Terms from time to time. We will notify you of significant changes via email or a prominent notice on our website. Your continued use of our services after such changes constitutes your acceptance of the updated Terms.
SunnyVacations.com is an online travel platform that enables users to search, compare, and book travel products and services, including but not limited to:
SunnyVacations.com acts as an intermediary between you and the travel service providers (airlines, hotels, tour operators, etc.). We are not the direct provider of the travel services you book through our platform.
ℹ️ The actual travel services are provided by third-party suppliers. Their own terms and conditions will also apply to your booking in addition to these Terms.
We strive to ensure the accuracy of all information displayed on our platform, including prices, availability, and descriptions. However, we cannot guarantee that all information is error-free at all times. In the event of a pricing error, we will notify you before processing your booking.
When you make a booking through SunnyVacations.com, you are entering into a contract with the relevant travel service provider(s). Your booking is confirmed once you receive a confirmation email with a booking reference number.
All prices displayed are in US Dollars (USD) unless otherwise stated. Prices include all applicable taxes and fees unless clearly indicated otherwise. A service fee may apply to certain bookings, which will be clearly disclosed before you complete your purchase.
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay. All transactions are processed through secure, encrypted payment gateways. We do not store your full card details on our servers.
🔒 Secure Payments: All payment information is encrypted using industry-standard TLS/SSL technology. Your financial data is never stored on our servers.
Cancellation and refund policies vary depending on the travel product booked and the specific terms of the travel service provider. The applicable policy will be clearly displayed before you complete your booking.
To cancel a booking, log in to your SunnyVacations account, navigate to "My Bookings," and select the booking you wish to cancel. Alternatively, contact our customer support team at support@sunnyvacations.com or call us at +1 (800) 555-0199.
Approved refunds are processed within 5–10 business days. The time for the refund to appear in your account depends on your payment provider and may take an additional 3–5 business days.
By using SunnyVacations.com, you agree to use our services only for lawful purposes and in a manner that does not infringe the rights of others. You agree not to:
We reserve the right to suspend or terminate your account and cancel any bookings if we determine, in our sole discretion, that you have violated these conduct standards.
To the maximum extent permitted by applicable law, SunnyVacations.com and its affiliates, officers, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
⚠️ Please Note: SunnyVacations.com is not responsible for the acts or omissions of third-party travel service providers, including airlines, hotels, and tour operators.
Our total liability to you for any claim arising from or related to these Terms or our services shall not exceed the total amount paid by you for the specific booking giving rise to the claim.
We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components. We recommend that all travelers purchase comprehensive travel insurance to protect against unforeseen circumstances.
All content on SunnyVacations.com, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of SunnyVacations.com or its content suppliers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not:
We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the "Last Updated" date at the top of this page and, where appropriate, by sending an email notification to registered users.
Your continued use of our services after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using our services.
We encourage you to review these Terms periodically to stay informed of any updates. The most current version of the Terms will always be available on this page.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.
Any disputes arising from or relating to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Miami-Dade County, Florida. You consent to the personal jurisdiction of such courts.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
If you have any questions about these Terms of Service, please don't hesitate to reach out to our legal team:
Our support team is available 24/7 to assist you with any questions or concerns.
At SunnyVacations.com, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
🔒 Our Promise: We will never sell your personal data to third parties for their own marketing purposes. Your information is used solely to provide and improve our travel services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site. This policy was last updated on January 15, 2025.
We collect information you voluntarily provide when you register, make a booking, or contact us, including:
When you use our website, we automatically collect certain technical information:
We use the information we collect for the following purposes:
ℹ️ You can opt out of marketing communications at any time by clicking "Unsubscribe" in any email or by updating your account preferences.
We share your personal information only in the following circumstances:
We share necessary booking details with airlines, hotels, and other travel suppliers to fulfill your reservations. These providers have their own privacy policies governing the use of your information.
We work with trusted third-party service providers who assist us in operating our platform, including payment processors, cloud hosting providers, analytics services, and customer support tools. These partners are contractually obligated to protect your data.
We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website before your information becomes subject to a different privacy policy.
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, please contact our Privacy Team at privacy@sunnyvacations.com. We will respond to your request within 30 days.
🇪🇺 EU/UK Residents: You have additional rights under GDPR/UK GDPR. You also have the right to lodge a complaint with your local data protection authority.
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
While we take every precaution to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account and to enable two-factor authentication where available.
For any privacy-related questions, requests, or concerns, please contact our dedicated Privacy Team:
Our Privacy Team is here to help. Reach out and we'll respond within 2 business days.
SunnyVacations.com uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.
ℹ️ By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings or using our cookie preference center.
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (remain on your device for a set period or until you delete them). They can also be "first-party cookies" (set by us) or "third-party cookies" (set by our partners).
These cookies are essential for the website to function properly. They enable core features such as security, account login, and booking management. You cannot opt out of these cookies.
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our services.
These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. They may be set by our advertising partners.
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
You have several options for managing cookies:
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, accept only certain cookies, or notify you when a cookie is being set. Please note that disabling cookies may affect the functionality of our website.
For analytics and advertising cookies, you can use these opt-out tools:
🍪 Cookie Preference Center: You can update your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website.
If you have any questions about our use of cookies or other tracking technologies, please contact us:
Our team is happy to help clarify anything about our data practices.